National Account Executive

Job Title: National Account Executive
Department: UK Sales
Reports to: National Account Manager
Location: Home-based – within 2-hour commute of Carlisle
Hours: Full-time, Permanent (36 hour per week Monday to Friday)

About Enesco

Enesco Group, Inc. is a world leader in the gift, collectible and home décor industries. Serving approximately 25,000 customers globally, Enesco distributes products to a wide variety of specialty card and gift retailers, home décor boutiques, mass market chains and direct mail retailers. Internationally, Enesco serves markets operating in Europe, Canada, Australia, Mexico, Asia and the Pacific Rim. Enesco’s product lines include some of the world’s most recognisable brands, including Disney, Yankee Candle, Willow Tree and Beatrix Potter and many more. 

Enesco Ltd is based in Carlisle, England and supplies the UK, Ireland, Continental Europe (Excluding France, Italy & Spain), Middle East, Africa & Australia.
The Enesco Group Head office is Enesco LLC based in Chicago, USA.

Further information on Enesco Ltd. can be found here.

Role

The National Account Executive (NAE) will support the National Account Manager (NAM) on all Enesco sales activities for both existing and new customers within specified accounts/trade channels as defined by the Company and for developing and maintaining relationships with those customers. The Company decides which accounts are designated head office and house. NAE’s also support the NAM with identifying new markets and business opportunities and for arranging meetings with potential customers to win new business. NAE’s are expected to make a significant contribution to maintaining and exceeding the excellent customer service for which Enesco is renowned and to provide effective contact between the Company and its existing and potential customers. Additionally, NAE’s are required to contribute ideas for product development to meet the needs of their customer base.

Key Responsibilities

Sales

• To work with our existing NAM to achieve and exceed the annual sales plan and agreed objectives for specified accounts/channels
• Develop new business with specified target accounts
• Actively identify potential new accounts/channels
• Devise and implement, with support from the NAM, bespoke business plans and objectives for specified accounts/channels
• Develop and maintain strong trading relationships with specified customers to achieve agreed turnover and objectives.
• Monitor customers’ business performance versus plan via weekly reports
• Prepare sales forecasts and progress reports as requested by sales management
• Participate in trade shows as required
• Manage customer enquiries and issues promptly and effectively.
• Develop effective operational knowledge of: customer’s organizations, competition, points of leverage and the market
• Prepare sales forecasts and progress reports as requested by sales management
• Synchronize Enesco’s product development process and time line with the needs of the customer
• Develop effective relationships within the Company to ensure prompt and accurate execution of customers’ requirements

Administration

• Actively manage product reserves on a weekly basis to ensure effective utilization of stock
• Manage all external and internal correspondence promptly and effectively
• Review personal sales performance versus plan via weekly sales report
• Liaise with Customer Services to check the progress of customers existing orders
• Monitor customers’ credit status
• Comply with ad hoc information requests/questionnaires from Head Office
• Ensure professional presentation of sales information to customers as required
• Provide timely notice of price increases to customers
• Update sales presenter on an ongoing basis
• Feed back customer requests/trends to Senior Sales Director
• Follow all Company procedures as outlined in the Company Manual

Sales Promotion

• Represent the Company at all events/demonstrations taking place within your accounts
• Provide retailers with sound, commercial motivation to give our brands prime sites in-store
• Manage Club and Society promotions/features to maximum effect within specified accounts
• Provide merchandising/support to customers
• Ensure that all point of sale and sales aids are used to maximum effect where appropriate
• Achieve increased distribution of Enesco brands via seasonal displays
• Strive to create excitement and theatre in-store
• Brief customers about all promotional activity including new and future product development.

General

• Any other duties commensurate with the role
• This job description will be reviewed and updated on a regular basis by the line manager

How to apply

Please submit a copy of your CV and a covering letter to hr@enesco.co.uk explaining why you think this is the right job for you.

Also please confirm your current salary and/or salary expectations.

Closing date for applications is Friday 5^th July 2024.

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